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Find out more | Contact infoThere's no excuse for rude, verbally abusive behavior from retail sales staff. Yesterday morning, June 27, 2017, I stopped by Crossroads Trading Co. in Studio City, California (a community in Los Angeles) in order to sell them two pairs of shoes that were in good condition, and I was treated horribly. The woman behind the counter (wearing all-black clothing, lots of makeup, bleached hair) was beyond rude; she was condescending and very insulting to me. She said they only accept "VERY high-end shoes", in a snotty, patronizing tone, and she smirked and rolled her eyes at me. I was hurt and humiliated. When I called to speak with a manager regarding the rude employee, the woman who took my call hung up on me. How cowardly. You should check out all the other negative reviews of the Studio City store on Yelp. Never will I ever go back to Crossroads. These people are disgusting.
Declared by insulted customer on Wednesday, June 28, 2017
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